Best Side Hustles for Customer Service Reps
Why Customer Service Reps Make Great Side Hustlers
You already talk to people all day, fix problems, and stay calm when someone’s yelling about a toaster. That’s superhero stuff!
Customer service reps like you are pros at tech tools and staying cool under pressure. That’s why side hustles fit like your favorite hoodie.
You’re used to juggling calls, chats, and emails. So picking up a little extra work? No big deal.
And let’s be real—you know how to work from home without getting distracted by laundry or snacks (most of the time).
Extra cash each month? Yes, please. Side hustles can help you save for fun stuff or just breathe easier when bills hit.
Some side gigs even turn into full-time careers. Who knew your side hustle could become your new main thing?
So if you’re good with people and want to boost your bank account, it’s go time. Let’s talk about some great options for you.
Freelance Customer Support
This one’s like your regular job, but with more freedom and fewer meetings that could’ve been emails.
Freelance customer support lets you help small businesses during their busy hours. You’re the backup hero they didn’t know they needed.
You can snag these gigs on Upwork, Fiverr, or Freelancer. Just make a profile, list your skills, and boom—you’re in business.
Mention tools you’re comfy with like Zendesk, Intercom, or Freshdesk. If you’ve solved a tricky customer issue, brag a little—it helps!
Got good reviews? Sweet! Those can help you land even more gigs.
You choose when to work—whether it’s late nights, weekends, or your lunch break (snack with one hand, type with the other).
It’s like being a customer service ninja. You’re doing what you already do, just on your terms.
Virtual Assistant Work
Virtual assistant (VA) jobs are kinda like being a personal helper—but without having to get anyone coffee.
You help businesses with tasks like email, scheduling, social media, or calendar wrangling. Basically, you keep their chaos under control.
Customer service folks are already great at staying organized and being helpful. So this gig’s a perfect match.
Some tasks look just like your day job: replying to emails, booking meetings, or answering messages. Add in a sprinkle of data entry or making reports.
Check out Belay, Time Etc, or LinkedIn for VA gigs. You can also search Facebook groups where small biz owners post jobs.
Polish your resume to highlight tools like Microsoft Office, Google Docs, or Asana. Bonus points if you can juggle five tabs like a boss.
The hours are flexible and it’s all online. Work from your couch, your bed, or even your backyard.
It’s one of the most chill side hustles for customer service reps. Organize someone else’s chaos and get paid? Yes, please.
Selling Digital Products or Courses
You know stuff. Other people want to learn that stuff. So why not turn it into a product?
You can make eBooks, templates, checklists, or even courses. Think “How to Handle Angry Callers Without Crying” or “Work-From-Home Survival Kit.”
Create a guide for new agents or a planner for customer service goals. Even a fun cheat sheet for beginners can sell.
Platforms like Etsy, Gumroad, or Teachable make selling easy. They handle the boring parts (like payments), so you can focus on creating.
Use tools like Canva for design, Loom for recording, and Google Docs for writing. No fancy skills needed—just your brain and a laptop.
The best part? Once it’s up, that product can earn you money while you nap, binge-watch shows, or take a bubble bath.
If you like creating stuff and helping others, this one’s a winner. It’s like turning your job into treasure.
Starting a YouTube or TikTok Channel
Got stories from customer service land? Of course you do—some of them are comedy gold.
Make videos about weird calls, work-from-home tips, or how to stay cool when someone’s yelling about Wi-Fi. People love real content from real folks.
You don’t need fancy cameras. A phone, natural light, and a free app like CapCut or iMovie will do the trick.
Try posting once or twice a week to start. Keep it short, sweet, and a little silly if that’s your style.
Once your channel grows, you can earn money from ads or team up with brands. Yes, brands will pay you to be yourself.
You can even earn from affiliate links in your video descriptions. Got a fave headset? Share the link and get paid when someone buys it.
Just don’t give up if you only get 10 views at first. We all start somewhere—remember your first day on the phones?
This is one of the most fun side hustles for customer service reps. You get to be creative, real, and maybe even internet famous.
Remote Chat or Email Support for Other Companies
This one’s basically your day job… but with a plot twist.
You help another company by answering emails or chatting with customers. No phones, no stress, just typing and helping.
Tons of companies need people for evening or weekend shifts. That makes it super easy to squeeze in after your 9-to-5.
Look for these jobs on Indeed, Remote.co, or We Work Remotely. Search for “remote chat support” or “email customer service.”
Most places will train you before you start. So even if the product’s new, you’ve got this.
You’re already a pro at staying polite and typing like lightning. That means you’ll shine at this without learning a whole new thing.
Use a planner or app to juggle your hours. Also, don’t forget to stretch—your keyboard hands will thank you.
Easy, flexible, and familiar. It’s like customer service… just with extra income and less small talk.
Transcription or Captioning Jobs
You’ve already got the two superpowers needed here: fast typing and great listening.
Transcription means typing what you hear. Captioning means syncing those words up with videos.
Sites like Rev, TranscribeMe, and Scribie make it easy to start. Just take a quick test to prove you’re not a robot (or falling asleep).
You might transcribe podcasts, Zoom meetings, or even true crime shows (spooky and fun!).
Pay is by the minute of audio, not by the hour. So if you’re fast and accurate, you can rack up cash quick.
This gig is also super peaceful. No customers, no phones, just you and your keyboard in quiet bliss.
Perfect for nights, weekends, or when your ears are sharp and your fingers are flying.
Affiliate Marketing or Blogging
If you’ve ever raved about your favorite headset or desk chair, you’re already halfway to being an affiliate marketer.
Affiliate marketing is just sharing links to stuff you love. When people click and buy, you earn cash—even if you’re snoozing.
Now add blogging into the mix. You can write about your work-from-home office, stress-relief hacks, or customer call do’s and don’ts.
Start your blog on WordPress, Medium, or even LinkedIn. Share posts on your socials to get more eyes on them.
Sign up for affiliate programs like Amazon Associates or ShareASale. Pick products you actually use and trust—no shady stuff!
You can turn blog posts into TikToks, Instagram tips, or email newsletters. That way, you reach folks wherever they scroll.
It’ll take some time to build up readers, but it’s worth it. You get to be your cool, helpful self—and maybe earn while you type.
Online Tutoring or Coaching
You already explain things clearly, right? That’s what makes you a great tutor or coach.
You can teach kids how to read, help teens with math, or coach adults on interview skills and confidence.
Try tutoring sites like VIPKid, Cambly, or Wyzant. All you need is a webcam, a smile, and your charm.
Some places want a degree, but others just need strong communication skills (and you’ve got those in spades).
You can also coach people through Zoom or Skype. Charge what you’re worth and set your own schedule.
Set up a simple website or Instagram account to show people what you offer. Give a few tips away for free to reel them in.
This side hustle lets you truly help people grow. Plus, it feels pretty awesome when someone says, “You helped me get that job!”
It’s meaningful, flexible, and pays well. What more could you ask for?
